Designing solutions around your customers’ needs
We design seamless experiences and align them with the right technology to bring them to life.
CUSTOMER-FIRST APPROACH
At SIT Consulting Group, we put your customers at the heart of everything we do. By identifying and addressing their real challenges, we create design-led solutions that are both practical and flexible. Guided by deep business insights, our team develops strategies and systems that not only solve today’s problems but also adapt seamlessly to tomorrow’s changing business landscape.
1. Understanding the Customer
CX LED DISCOVERY - IDENTIFY PROBLEMS
- 25CF Define the problem statement
- 25CF Internal & external research
- 25CF Understand the business context
- 25CF Persona building & journey mapping
- 25CF Use opportunities and insights to identify the solution
2. PICK THE BEST CX FIRST SOLUTIONS
DEFINING WHAT SOLUTIONS ADD THE MOST VALUE
- 25CF Identify the best value add solutions
- 25CF Decide on the solutions to explore
- 25CF Validate solutions against problem statements and business needs
3. DEVELOP, PRIORITISE & PLAN
PRIORITISE HIGHEST VALUE WORK
- 25CF Develop detailed requirements
- 25CF Validate against CX & UX insights
- 25CF Prioritise using WSJF or MoSCoW
- 25CF Validate the recommended solution approach
4. DETAILED SOLUTION BREAKDOWN
TRANSPARENT ITEM ASSOCIATED COSTING & PLANNING
- 25CF Project factors & sprint velocity calculations
- 25CF Streamlined project breakdown
- 25CF Itemised associated estimations
- 25CF Precise costing for each detail
5. DESIGN & BUILD TO YOUR BUDGET
REPRIORITISE THE WORK, CUSTOMISE YOUR PROJECT
- 25CF Review scope and estimations
- 25CF Choose what you need and want
- 25CF Define and prioritise work for sprints
6. WE BUILD YOUR MVP PLATFORM
TIME TO DELIVER!
OUR SERVICES
At SIT Consulting Group, we approach every challenge from the customer’s perspective, ensuring solutions are meaningful, practical, and future-ready. Our experts design, test, and refine experiences that deliver measurable value.
Finding the right technology
Great design needs the right technology to succeed. That’s why we carefully assess your goals and choose solutions that not only meet today’s needs but also adapt to tomorrow’s challenges. From selecting the right platforms to integrating innovative tools, our focus is on ensuring technology enhances the customer experience and drives long-term business value.
Increased customer loyalty
uplift in revenue
cOST SASVINGS